Medusa Long Chain (Gold & Silver)
taxes included.
- Made of steel plated with silver & gold
Care & Maintenance
Every Pianizzo creation embodies timeless craftsmanship and refined design — meant to accompany you through years of elegant living. To preserve the integrity and enduring sophistication of your pieces, we recommend the following care rituals:
Handle each item with care and intention. Allow natural rest between wears and avoid prolonged exposure to moisture, sunlight, or heat. Subtle variations in texture or tone may occur with time — these nuances are the mark of authentic materials and refined craftsmanship.
For garments, follow the care label instructions precisely. Prefer gentle hand washing or professional dry cleaning, especially for pieces crafted from natural fibers such as cashmere, merino wool, and linen. Store folded knits in breathable spaces and use padded hangers for tailored garments.
For leather and suede goods, use dedicated brushes or soft cloths to remove dust and maintain texture. Avoid contact with oils or chemical products, and store them in their individual cotton pouches when not in use.
When traveling, place each item in its protective bag to prevent friction and maintain its structure.
Proper care ensures your Pianizzo pieces age gracefully — evolving with you, reflecting Italian design heritage and an enduring sense of sophistication.
Return & Exchange
We offer free returns within 30 days of receiving your order.
Returned items must be unused, with all original tags and packaging intact.
To initiate a return, please contact us at contato@pianizzo.com. Our customer care team will provide detailed instructions and arrange complimentary return shipping.
Refunds will be issued to your original payment method within 10 business days after the returned items are received and inspected.
Payment Options & Security
We accept the following payment methods:
Credit Cards: Visa, MasterCard and American Express. Secure Payment.
Paypal
Klarna
Shop Pay
Apple Pay
Google Pay
Shipping Information
We offer free shipping to the United Kingdom, United States, Ireland, and Brazil.
Orders are dispatched within 2 to 3 business days after being placed.
Delivery typically takes around 5 business days once processed.
In case of limited stock availability, delivery may require an additional 2 to 3 business days. Rest assured, our logistics partners handle each order with the utmost care to ensure prompt and secure delivery.
We ship via Royal Mail, 4PX, YunExpress, and Correios. Shipping is always complimentary.
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PIANIZZO EXPERIENCE
The Art of Timeless Refinement
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Frequently Asked Questions
Because true luxury leaves no doubts.
Find clarity and confidence in every detail of your purchase experience.
Each piece is crafted with refined materials and Italian design principles, embodying quiet luxury and timeless comfort. Nothing is mass-produced — every detail is considered.
No. Our cashmere and fine fibers are selected for durability and enduring softness. With proper care, your piece will retain its feel and drape for years.
Our pieces follow a tailored European standard — true to size, yet comfortably refined. If you are between sizes, we recommend your usual one.
We recommend gentle dry cleaning or professional cashmere care. Each item includes care instructions designed to preserve its softness and shape over time.
Yes. We offer free express shipping throughout United Kingdom, Ireland, United States and the Brazil. Delivery takes 4–7 business days after dispatch.
You’ll receive your tracking code by email within 1–3 business days after payment confirmation.
Orders are handled exclusively by the postal service. You’ll be notified if any delivery issue occurs, such as address errors or absence at delivery attempts.
There are no additional import or customs fees for any orders.
All Pianizzo shipments are fully covered — you won’t be charged any extra costs upon delivery.
Yes. You may request a return within 30 days of receiving your item. Products must be unused, with original packaging and tags.
Once approved, we’ll send a prepaid return label and refund you within 10 business days after inspection.
Refunds are processed via your original payment method. You’ll be notified as soon as it’s approved. Please allow up to 15 business days for processing by your bank.
For any questions, please contact our team at contato@pianizzo.com
Our customer care reflects the same dedication and refinement found in every Pianizzo creation.
More than a brand — a way of life
The legacy of Italian luxury